May 22, 2014

So it’s off to a restaurant with your old friends for a fun evening of catching up with each other.  You have been planning this for a long time and voila, your waiter is not up to par in your view.  You encounter some annoyances from the very start of the evening, som...

April 19, 2014

Can you imagine dining at a table and no one has any knowledge of table manners? Can you imagine living in a community with no rules? Can you imagine meeting a foreign dignitary without any knowledge of protocol? Can you imagine playing a sports game, tennis, football,...

April 9, 2014

At any special occasion, a toast is an appropriate gesture to offer at a formal or informal meal, an engagement party, wedding reception, a way to say thank you, to acknowledge an anniversary, a new job, a promotion or a graduation… to name a few reasons. No matter the...

March 28, 2014

For some, going to a spa can be a delightful treat for yourself, or for others, it can be an anxiety-producing experience.


I must admit my first experience happened to be in an upscale spa where when I opened the door, I felt like I had stepped into a world of the unkn...

March 18, 2014

My subject today is Private Club Protocol - Know Before You Go! You may find yourself the recipient of an invitation to a private club for a round of golf, lunch or dinner. Private clubs can be a yacht club, athletic club, country club... many valuable business relatio...

March 10, 2014

My subject today is Table Manners. Knowing what to do in any dining situation is a definite confidence builder. Once you make the commitment to polish your table manners, you must create opportunities to practice what you have learned. Remember the old adage; if you do...

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Civility Is The Deal…!

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